Every business transfers and puts callers on hold. Do you know what your customers listen to and how it will affect your business? Every time you press the transfer and hold button, your open to a world of opportunities for your business and your customers, whilst reflecting your brand and exposing your products and service range.
Would you be happy offering your customers anything but the best your business has to offer? No right? So why would you offer them anything less when you transfer and place callers on hold? Writing professional, engaging promotional messages takes expertise, unique skills, and time – time you don’t have. Our professional scriptwriters, voice artists, and sound specialists are experts in crafting messages that reflect your brand and company.
We supply productions in any format you require for your VoIP, PBX, and Cloud-based systems.
No contract, 30 days notice is required for cancellation of our product.
Productions consist of 7 messages and 2 songs.
Messaging & Music ‘On Hold’ is defined as public broadcasting and royalty fees for music and voices are payable, these fees are paid on your behalf by TrueVoice.
TrueVoice attaches an external 18-minute digital unit to your PBX, which plays your recording repeatedly 24/7.
Welcome and After Hours messages if required.
The script is written by TrueVoice.
Unlimited Remote support is included in subscriptions.
Service & quality calls are carried out on a regular basis and are included in the subscriptions.
Packages remain the same even if our equipment is not used. (e.g VOIP system)
Productions may not be used in any form after cancellation is received.
Equipment remains the property of TrueVoice
TrueVoice Communications will not be liable to re-record previous recordings should your voice artist no longer do voice recordings for TrueVoice Communications.
Our prices exclude vat.
Pricing does not include the PBX Vendors call-out fee to activate messaging on hold on-site.
R890.00 – cost if the error is made by the customer, no cost if the error is made by TrueVoice.
The annual renewal fee will be debited in the month of December, this amount will be the cost of the current subscription fee