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Telephone On-Hold Advertising – A Unique Marketing Tool

Throughout the course of a typical business day, it is unavoidable that callers will be placed telephone on-hold, and if your callers hear nothing but silence, they may not hold for very long. Sometimes they may hear a click on the line and think they've been disconnected. (We've all been there before!) If you have the radio playing, your callers…

Telephone on Hold – Music and Messaging That’ll Drive Your Customers Wild

Thanks for holding - we'll answer your call when we can be bothered... ' Being placed on hold or in a call queue can be one of the most frustrating and irritating of experiences. We've all been there as customers and it usually happens when we really need to talk to someone quite urgently, so calling back at another less…

Should You Use a Specialist to Write Your Messages on Hold?

Thinking about using messages on hold as a sales tool on your telephone system or VoIP service? For the best, most effective hold messages, it probably worth asking a professional to write the script. A specialist. Someone who just writes scripts for the messages on hold that your telephone callers will respond to. Why a specialist? Think about your own…

Telephone Messages On Hold A Branding Platform

Telephone music and messages on hold is a very tactful and strategic way to directly convey your messages to your target market. Think of it this way, if someone is calling your business, they are doing so because they have an interest in what you have to offer. Make the most of the short time they are on hold, and…

Messages On Hold: Which Kind Are Best For You?

Messages on hold can be exactly what you want them to be: entertaining, interesting, educational, marketing, or a combination of all of these elements. The key to your recordings is the strategy and the script that grows out of it. Types of Hold Messages Most hold messages fall into one of three categories1. Generic messages with canned music on hold.…

Grow Your Business With Messages on Hold

When a customer calls your business and are placed on hold, it makes sense to use this time to play promotional messages instead of forcing them to listen to dead air. On the phone at the point of sale is a good time to play whatever you are selling. On hold messages are done by on hold companies that write…